Return & Refund Policy

Last updated on Oct 28th, 2025

Thank you for shopping at Aapun.com. We appreciate your trust in our platform and are committed to ensuring your satisfaction. This Return & Refund Policy explains the terms and conditions under which you may request a return or refund for purchases made on our website.

1. No Return After Shipping

Once an order has been shipped, it cannot be returned or cancelled. Please ensure that you review your order carefully before confirming payment. We encourage customers to verify product details, specifications, and address information before placing an order.

Only in cases where the product is damaged, defective, or not as described will we consider a replacement or partial refund (subject to verification and approval).

2. Eligibility for Returns (if applicable)

To be eligible for a return or replacement (where applicable):

The product must be unused, in its original packaging, and in the same condition that you received it.
Requests must be raised within 4 hours of delivery by contacting our support team at business@aapun.com .
We may require images or videos of the product to verify the issue before authorizing a return or refund.

3. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please notify us immediately. Once we verify the issue, we will arrange for a replacement or a refund as applicable. Products damaged due to misuse, negligence, or improper handling will not be eligible for return or refund.

4. Non-Returnable Items

Personalized or customized products.
Perishable or consumable goods.
Gift cards or downloadable products.
Items sold under clearance or final sale.

5. Refund Process

If your return request is approved, refunds (if applicable) will be processed within 7–10 business days after we receive and verify the returned item. Refunds will be made to the original payment method only.

6. Shipping Costs

Shipping fees are non-refundable once the order has been shipped.
If a return is approved, the customer may be responsible for return shipping costs unless the item is defective or sent in error.

7. Cancellations

Orders can be cancelled only before they are processed for shipping. Once the order is shipped, cancellation or return will not be possible.

8. Contact Us

For any questions about our return or refund policy, please contact our customer support:

Email: business@Aapun.com
Website: www.Aapun.com